Shipping Policy

Free Shipping on All Orders

At The Rattan Culture, we provide free standard shipping worldwide—no hidden fees, no extra costs.

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Each item is carefully prepared for shipping to ensure top-quality delivery.

Estimated Delivery Times

Region Estimated Delivery Time
Canada 7–15 business days
United States 7–15 business days
International 10–20 business days
  • Note: Delivery times may vary due to factors such as customs processing, holidays, or high-demand periods.

Order Tracking

  • Once your order is shipped, you’ll receive a tracking number via email.
  • You can track your order using our Track My Order page.

Customs, Duties & Taxes

  • Some countries may apply import duties, taxes, or customs fees. These charges are the customer’s responsibility and vary by country.
  • The Rattan Culture is not responsible for customs delays.

Need Help?

📧 Email us at info@therattanculture.com